Lead Teller

Duta Elsa Spareparts · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 17.000.000 – Rp 26.000.000 per month
Duta Elsa Spareparts is seeking a skilled and experienced Lead Teller to join our team in Bontang, Kalimantan Timur. In this role, you will be responsible for managing a team of tellers and ensuring excellent customer service. The ideal candidate will have a strong understanding of banking operations and a commitment to delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

Managing a team of tellers to ensure efficient and effective service delivery.,Providing exceptional customer service to clients.,Ensuring compliance with banking regulations and internal policies.,Monitoring and reporting on branch performance.,Training and developing team members to enhance their skills and knowledge.,Managing cash handling and security procedures.,Resolving customer complaints and issues promptly and professionally.,Collaborating with other departments to ensure smooth bank operations.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience as a teller or similar role in the banking industry.,Strong understanding of banking operations and regulations.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet deadlines.,Familiarity with banking software and systems.,High school diploma or equivalent.,Knowledge of local language and culture is a plus.,Valid ID and banking license is required.

🛠️ Keahlian

Leadership and team management skillsCustomer service excellenceStrong analytical and problem-solving skillsAttention to detailTime managementMultitasking abilities
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